Based in Canton, GA, Scott Reyes is the CEO & Co-Founder of Envoy FM, a husband, a father of four young men, and an avid learner.

Document what you know.

Unconscious competence is a term used to describe behavior which comes naturally to people.

Some people possess unconscious competence in negotiation, customer service, problem-solving, conflict negotiation, and other personality-related soft skills.

Others have been performing the same tasks for so long they become unaware of the steps they take to accomplish what they are doing. For example, you probably don't think about tying your shoes anymore.

If you want to lead, you have an obligation to recognize your unconscious competence, document the steps in the skills you take for granted, and teach them to people who you lead.

You also need to consciously pursue new skills and develop new competencies until they come so naturally that you once again become unaware.

Repeat this process and encourage those you lead to do the same.

Once you know a skill, you have an obligation to teach others.

Adding employees doesn't cost money.

Less stuff equals less mess.